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Communicating with a Multigenerational Workforce
(Don't let a generation gap become a communication lapse)

On 14th November'14 at Hotel Chancery, Lavelle Road, Bangalore
On 19th November'14 at Hotel Jaypee Vasant Continental, Vasant Vihar, New Delhi
On 26th November'14 at Hotel Ramada Plaza Palm Grove, Juhu Beach, Mumbai
(From 9.30 am to 5:00 pm)

Register early and get benefit of Lower Early Bird Fee
Please reply to registrations@indianacademy.org or call 022- 3040 3400




There are four distinct generations in today's workplace. They work, communicate and behave distinctly differently. In this programme, you will learn the communications skills you need to get through to all of them. If you want to attract, motivate and retain talent, you have to make understanding and communicating with their entire workplace across the generational spectrum a top priority.
1. Identifying the characteristics of the four major generational in the workplace.
2. Identifying the areas of workplace communication affected by the multigenerational workplace
3. Determining the most effective and ineffective approaches to communication with different generations.
4. How to craft messages and communicate clearly to all generation in the work-place ?
5(a). How to flex your communication style to meet the challenges of generational Differences, work style, historical influences and career expectations.
5(b). Best practices for successful communication with every colleague.
6. How to identify generational differences and break through stereotypes.
7. Recognizing generational myths and associated truths.
8(a). Aligning communication solutions with problematic workplace interactions.
8(b). Enhance your ability to reduce interpersonal conflict and ensure more successful team-work by appreciating and understanding generational differences.
9. Adapting communication to meet the needs of different generational members.

Mr Hansel D'souza, Sr Faculty, IAM

He is a gold medalist in Mass Communications and holds a First Class Masters Degree from the Jamnalal Bajaj Institute of Management Studies, Mumbai.
An international trainer with decades of experience, he conducts seminars, training programs and workshops in different countries of the world. He has addressed over 1000 seminars and conferences all over the globe. Every year, over 700 professionals attend his international workshops and more than 1000 do so in India. Mr D'souza has trained over 20,000 MBAs.

Early Bird Fee Rs 8,500/- plus service tax @12% plus educational cess @3% = Rs 9,550/- per participant, if the fee is received 10 days before the seminar dates, Fee covers Lunch, Tea/ coffee & Course material.

After that, normal fee of Rs 9,500+ 12.36%= Rs 10,675 will apply.The seminar is non-residential.

Payment Options: Pay by Cash/ Cheque / Online Bank Transfer

To register your nominations please call 022- 3040 3400 or 8692 980 980
OR
send an E-mail to registrations@indianacademy.org with the following details:
Your nominee's Name, designation, and Contact details &
Send fee by cheque to the following address. If you want to remit by NEFT, please ask us for our Bank details.

Indian Academy of Management
331, Kaliandas Udyog Bhavan, Birla Century Lane , Worli, Mumbai - 400 025.
www.indianacademy.org


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