Improving Your Personal & Managerial Effectiveness:
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Change Management:
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a. Knowing Yourself: Raising Awareness about One-Self
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a. Introducing and Managing Change- Guidelines for Change Management.
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b. Analyzing Self Personality Traits: Personal Development Plans
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b. Why do people "Accept and Reject" Change?
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c. Stress Management in Self & Others: From Stress to De-stress
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c. Overcoming Resistance to Change- Gaining Commitment
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Team Dynamics: Building & Leading Winning Teams:
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Business Communication Skills:
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a. Understanding Team Dynamics
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a. Verbal/ Spoken, Presentation Skills
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b. Creating High Performance Teams
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b. Written Communication- email etiquette
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c. Characteristics of a Winning Team
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c. Non-Verbal Communication/ Body Language
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Leadership:
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Presentation Skills for Internal Meets & Customers:
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a. New Slogan - "Employees First, Customers Second"
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a. How to make impactful presentations?
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b. Role of Leaders- Building Trust & Motivating the Team
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b. 5-Ps of an Effective Presentation
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c. Leader as a Coach - Coaching Skills
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c. Understanding Your Audience, Handling Questions
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Time Management:
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Negotiations Skills:
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a. Priortising Tasks
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a. Negotiation Tactics & Techniques
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b. Identifying Time Wasters & GettingOrganised
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b. Types of Negotiators & their Styles
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c. Organising other people
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c. Habits of Successful Negotiators.
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Effective Delegation:
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Emotional Intelligence:
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a. Benefits of Delegation, How &What to delegate?
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a. Developing Emotional Intelligence
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b. Delegating Authority, Responsibility and Accountability
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b. Managing Emotions in self and others
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c. How to delegate? What should not be Delegated?
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c. Improving Organizational Efficiency
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